Responsibility of visitors

The information on this website is not directed at residents of the United States or the United Arab Emirates and is not intended for promotion or distribution to, or use by, any person in any country or the jurisdiction where such distribution or use would be contrary to local law or regulation. It is the responsibility of visitors to this website to ascertain the terms of and comply with any local law or regulation to which they are subject

No investment advice provided to you

Unless otherwise expressly stated to the contrary, this website is not designed for the purpose of providing personal financial or investment advice. Information provided does not take into account your particular investment objectives, financial situation, or investment needs.

You should assess whether the information on this website is appropriate to your particular investment objectives, financial situation, and investment needs. You should do this before making an investment decision on the basis of the information on this website. You can either make this assessment yourself or seek the assistance of an independent financial adviser. Unless otherwise expressly stated to the contrary, the information on this website is not a recommendation to invest in any financial products or services offered by any member of the FastFX Pro limited group of companies

 Products and services

Not all products and services referred to on this website are necessarily provided by us. The identification or use of any third-party products, services, websites, or networks is not an endorsement of such products, services, or websites or networks. This website may allow you to access websites and networks provided by persons other than us via a hypertext or other link. we accept no responsibility or liability of any kind in respect of any materials on any website or network that is not under our direct control. You acknowledge that your access to such other websites or networks via such a link may require us to provide certain information about you to the proprietor of that website or network.

Third-party offers

This website may contain references to other special offers or promotions by persons who are not part of the FastFX Pro Limited group of companies. Subject to any applicable law which cannot be excluded, We make no warranties or representations regarding the quality, accuracy, merchantability, or fitness for purpose of the goods or services available from these persons. Your obtaining of goods or services from these persons is at your own risk. You indemnify each member of the FastFX Pro Limited group of companies against all liability, loss, damage, cost, and expense arising from or relating to your obtaining goods or services from a third party referred to on this website

Market data

With respect to any market data or other information that we or any third party service provider display on the website, (a) such data is indicative only and we and any such provider are not responsible or liable if any such data or information is inaccurate or incomplete in any respect; (b) we and any such provider are not responsible or liable for any actions that you take or do not take based on such data or information; and (c) such data or information is proprietary to us and/or any such provider and you are not permitted to retransmit, redistribute, publish, disclose or display in whole or in part such data or information to third parties except as may be required by any law or regulation.”

Investment performance

Unless otherwise stated to the contrary, no FastFX Pro Limited company guarantees any particular rate or return the performance of any investment or the repayment of capital from any investment. Investment is subject to investment and other risks. Possible risks could include delays in repayment and loss of income or capital invested.

Disclaimer and limitation of liability

To the maximum extent permitted by law, we will not be liable in any way for any loss or damage suffered by you through use of or access to this website, or our failure to provide this website. Our liability for negligence, breach of contract, or contravention of any law as a result of our failure to provide this website or any part of it, or for any problems with this website, which cannot be lawfully excluded, is limited, at our option and to the maximum extent permitted by law, to resupplying this website or any part of it to you or to pay for the resupply of this website or any part of it to you.

Governing law

The Terms and Conditions are governed by the law in force in the Republic of Mauritius (‘applicable law’).

Dispute resolution

Any dispute arising out of or in connection with the Terms and Conditions, including any question regarding its existence, validity, or termination shall be handled first as per the Complaint Handling Procedures, as amended from time to time and is applicable once it is published or updated on our Website. If the matter is not resolved then the matter shall be finally resolved by arbitration under the Mauritius International Arbitration Centre rules (as amended), which are deemed to be incorporated by reference into this clause.

The number of arbitrators shall be three.

The seat, or legal place, of arbitration, shall be Mauritius.

The language of the arbitration shall be English

If you are a Client pursuant to the Client Agreement, you acknowledge that this Dispute resolution section would not apply to you and you need to strictly apply the method of handling the dispute as further stipulated in the Agreement (as defined under the Client Agreement).

Modification

The Terms and Conditions can be modified at any time by us and you agree to continue to be bound by the Terms and Conditions as modified. We will give you notice of these changes by posting the changes on our website – we will not separately notify you of these changes.

Enforceability

If the whole or any part of a provision of the Terms and Conditions are void, unenforceable, or illegal in a jurisdiction it is severed for that jurisdiction. The remainder of the Terms and Conditions have full force and effect and the validity or enforceability of that provision in any other jurisdiction is not affected. This clause has no effect if the severance alters the basic nature of the Terms and Conditions or is contrary to public policy.

Intellectual property

All copyright, database rights, trademarks, and other intellectual property rights in the content of this website belong to us or a third party including our licensors. This content may include names, terms, and/or data that may or may not be identified with a symbol identifying it as a name, term, or item in which copyright is claimed or a registered trademark is held. The lack of any such symbol should not under any circumstances, be understood as meaning that the name, term, or data is not the intellectual of either ourselves or a third party.

Any third party intellectual property used by us in the content of our website should not be interpreted as meaning that the third party owner sponsors, endorses, or is in any way affiliated with us or with our business, nor that they make any representation regarding the advisability of trading in our products.

 

Except where necessary in order to view the information on this website on your browser, or as permitted under the applicable law or the Terms and Conditions, no information or content on this website may be reproduced, adapted, uploaded to a third party, linked to, framed, performed in public, distributed or transmitted in any form by any process without our specific written consent.

Termination

We have the right to terminate your use of this website if we determine at our sole discretion that you have breached the Terms and Conditions.

Disclaimer and limitation of liability

To the maximum extent permitted by law, we will not be liable in any way for any loss or damage suffered by you through use of or access to this website, or our failure to provide this website. Our liability for negligence, breach of contract, or contravention of any law as a result of our failure to provide this website or any part of it, or for any problems with this website, which cannot be lawfully excluded, is limited, at our option and to the maximum extent permitted by law, to resupplying this website or any part of it to you or to pay for the resupply of this website or any part of it to you.

 

Withdrawal and Refund

This Withdrawal and Refund Policy (the “Policy”) sets out the FastFX Pro withdrawal policy for its clients. We have established the policies and procedures below to help ensure that all client’s requests are processed efficiently.

This Withdrawal and Refund Policy form is part of the Client Agreement. Any capitalized term not defined in this Withdrawal and Refund Policy shall have the meaning ascribed to it in the Client

 Agreement. The Company may amend this Withdrawal and Refund Policy and it shall apply to you once it is published on our Website. Please ensure to check our Website regularly.

Withdrawal Procedure

1.1 All withdrawal requests can be submitted online, through the Client Portal accessible from the Website (www.fastfxpro.com), or through email from the Client’s email registered and verified by the Company.

1.2 If the Client decides to submit the refund request through email, he shall send an email to the following Company’s email: [support@fastfxpro.com].

1.3 The Client must ensure that the following information is captured in the request in a comprehensive and accurate manner:

(a)                Name of the beneficiary of the account holder. The name of the beneficiary must match with the Client Account as recognized by the Company.

(b)               Details about the method of withdrawal, including full bank account details or credit card details. The Company will only execute a refund request to the same source the Company received the deposits from; and

(c)                Any supporting documents that the Client thinks it is necessary in order to execute the refund request

1.4 In order to reduce the possibility of a Margin Call, the Client must ensure at the time the request is made and until the request is executed by the Company:

(a)    that there is a sufficient margin available in the Client Account; and

(b)   that the withdrawal amount doesn’t exceed the Client Account’s available equity.

1.5           The Company shall review the Client Account, its history, and all supporting documents before processing or executing any refund request.

1.6           The Company has the right in its absolute discretion to request for as much information or documents as it sees fit in order to mitigate any risk arising from processing or executing the refund request instruction.

1.7           If the Client provides information that is not accurate nor comprehensive, or if the Client does not provide further information or documents within a reasonable time as requested by the Company, the Company shall have the right without prior notification to cancel the refund request or put it on hold, pending provision by the Client of further information or documents in order to proceed and execute the refund request.

1.8          In case the Company cancels the request, the Client can re-submit a new refund request to the Company.

1.9           The Company will process refund requests in line with the Client Agreement. The Company cannot accept refund requests that are not in line with the Client Agreement including instances where the beneficiary is a third party or in instances where the beneficiary account is anonymous.

Processing Timeframe

2.1 Provided that the refund request is accurate, comprehensive, contains all supportive documents and the Company is satisfied, the Company shall process the refund request within five (5) Business Days from the date the Company is satisfied with the refund request.

Initial Deposits Processed by Debit/Credit Card

3.1 If the Client deposited the Client Account using a debit or credit card, the Company will refund all amounts deposited originally to the same card.

3.2 If the Client made a profit on his investment, the Company may accept processing such profit through wire transfer.

3.3 In the case of credit cards, if the issuer of the credit card sets time limits for accepting refunds and the timeframe already expired, the Company may accept processing the refund through wire transfer, provided all supportive documents are provided to the Company and are satisfactory to the Company.

Dispute

4.1 Any dispute arising out of or in connection with this Withdrawal and Refund Policy shall be initiated by the Client and dealt with by the Company